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This contact will now appear on the Contacts tab, under External Contacts for both users. Click on Accept to add this contact to your list.

At the top of the left-side chat panel, click the contact requests button.Enter the email address of the contact you want to add.īefore you can meet instantly with a contact or chat with them, they will need to approve your request.Click the add button and select Invite a Zoom contact.Zoom mobile app for iOS or Android, 5.5.0 or higher.Zoom desktop client for Windows, macOS, or Linux, 5.5.0 or higher.Prerequisites for adding and managing contacts Note: Admins can view and remove your external contacts. By default, you can only send direct messages to channel members if they're in your contacts directory. There are also channels that you can use for group messaging. You can also link another Zoom account as an organization, sync your contacts with a third-party service or view your phone's contact in Zoom mobile app. After they approve your contact request, you will be able to chat, share images and files, and meet instantly. If you add an email address that isn't associated with a Zoom account, they will receive an invitation to join Zoom. You can add any external Zoom user as a contact by specifying their email address. Account owners and admins can also choose if users can chat with or add external contacts.

Owners/admins of Pro accounts or higher can turn off the setting Company Contacts in IM settings to prevent users from seeing everyone on the same Zoom account and organization. By default, your Zoom contacts directory contains internal users on the same Zoom account and organization in the All Contacts section.